We are working to restore service. Customer who have not registered their domains with JMS need to change their nameserver delegation. Please have patience and we will address your issues as soon as possible.
If you are experiencing email problems please provide an alternate email address to reach you at such as gmail.
Our data center partner changed hands and all the sites were moved to new servers. Freedom site were moved to servers which are run by Accrisoft not by the new data center and should all be back online however some may still be experiencing email problems.
Unfortunately many domains are registered with a registrar not affiliated with JMS such as Network Solutions or GoDaddy and we can not change the name servers or edit the DNS.
If your website falls in that category please go to your registrar and change the nameservers to:
Customers who do not use JMS for email should find their email restored once their nameservers have been updated. Unfortunately the migration software did not preserve passwords. We will contact each customer to provide new passwords and instructions. If you have an independent email address such as Gmail please send it to us in a support ticket to expedite getting you the information.
If you are an existing customer you can log into your Account to manage your Support Tickets.
Please enter the information below and a member of our Support Team will be contacting you shortly.