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OUTAGES BEING RESOLVED
Working to restore service.
 
Published Wednesday, February 1, 2017

Our data center partner changed hands and all the sites were moved to new servers. Freedom site were moved to servers which are specifically for Freedom and not in the new data center and with exception of those with domains not registered through us did not go down or were restored very quickly. However some may still be experiencing email problems.
 
Unfortunately many domains are registered with a registrar not affiliated with JMS such as Network Solutions or GoDaddy and we can not change the nameservers or edit the DNS.
 
If your website falls in that category please go to your registrar and change the nameservers to:
 
ns1.yourwebhosting.com
ns2.yourwebhosting.com
 
Customers who do not use JMS for email should find their email restored once their nameservers have been updated. Unfortunately the migration software did not preserve passwords. We will contact each customer to provide new passwords and instructions. If you have an third party email provider such as Gmail please send it to us in a support ticket to expedite getting you the information.

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