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Email Configuration Tutorials

Select the E-Mail client program you use from the list below. If you do not see your specific client program, use the generic instructions below for configuration.

Generic Configuration Instructions

Configuring E-Mail settings may be different from program to program, but all E-Mail programs require the same basic pieces of information. Here we list the different items required by most E-Mail programs, and the proper way to configure them. If you have difficulty figuring out how to configure your particular client program, please consult the documentation that came with that program, or contact the software manufacturer.

  • POP mail

    There are a few different methods (also known as protocols) for checking email. POP (Post Office Protocol) is the most commonly used method, particularly when using an e-mail client.

  • Email Address

    This is often listed as POP account or IMAP Account, return address, or reply address, and some programs may request this more than once. In every case, however, in most cases this is simply your username at your host domain (for example,

  • Username

    Also often called POP ID or Account Name, this is your username, provided to you when the account was created.

  • Password

    This is the password associated with your username. Some programs do not ask for the password until you check your mail.  If you don't want to re-type your password eveytime, most programs give you the option of saving it.

  • Incoming Mail Server

    There are a number of different ways this may be phrased, but it is referring to the domain name where your mail is stored.  Jenica domains use pop. before your domain name as your Incoming Mail Server (example,

  • Outgoing SMTP Server

    This may also be expressed differently, but it is asking for the domain name of your SMTP server, or the server you use to send email. Jenica domains use smtp. before your domain name as your Outgoing SMTP Server (example,

  • Outgoing Email Authentication

    In order to help reduce Spam going out on our servers we require that your email program uses your username and password when sending out email.  If this is not setup email will bounce back to you with an error stating that you are unauthorized.  Most Email programs will have a check box stating 'My outgoing mail server requires authentication'  this should be checked and it should use the same username and password as your incoming server.