Privacy Policy
Individually Identifiable Information
Jenica Media Services
recognizes that the growth of online services, including Internet
services, has created many privacy concerns, particularly for
consumers.
These concerns focus on protecting "individually
identifiable" information that an individual or customer reasonably
expects to be kept private. As the term suggests, individually
identifiable information is information that can be associated with a
specific individual or entity, such as name, address, telephone number,
e-mail address and/or information about online activities directly
linked to them.
It is common practice and often a necessity
for companies, governments or other organizations to collect
individually identifiable information in order to conduct business and
offer services. For example, a telecommunications provider may collect
individually identifiable information in the course of billing and
providing telephone service to a customer.
Some activities on
the Internet follow very familiar patterns. Consumers signing up for an
Internet access service are usually asked to provide information that
is typical when the consumer orders a product or service. Similarly,
business Web sites may ask visitors to supply information about
themselves, particularly when information, services or merchandise are
requested, but often simply to be able to better target the company's
services to the customer's interests and requirements.
Jenica Media Services's Online Privacy Policy: Informed Choice
Jenica Media Services has developed the following online privacy policy to
protect individually identifiable information. This policy covers
Jenica Media Services and its subsidiaries and applies to all individually
identifiable information that Jenica Media Services obtains when a
customer registers for or uses a Jenica Media Services online service,
including visiting a Jenica Media Services owned and controlled Web site.
Jenica Media Services will continue to protect customer information
derived from its local, long distance, and wireless services consistent
with federal regulations issued by the Federal Communications
Commission.
Jenica Media Services protects online individually identifiable information as follows:
Disclosure
Jenica Media Services will not sell, trade or disclose to third parties any
individually identifiable information derived from the registration for
or use of a Jenica Media Services online service without the consent of
the customer (except as required by subpoena, search warrant or other
legal process or in the case of imminent physical harm to the customer
or others). When Jenica Media Services uses other agents, contractors or
companies to perform services on its behalf, Jenica Media Services will
ensure that the company protects your individually identifiable
information consistent with this policy. If Jenica Media Services includes
your name and any other individually identifiable information in a
directory that Jenica Media Services creates from information we receive
as an online service provider, the company will give you the
opportunity to have your information excluded from that directory.
Business directories that Jenica Media Services creates may, however,
contain similar information obtained from other sources.
Collection and Use
Jenica Media Services will collect and
use individually identifiable information for billing purposes, to
anticipate and resolve problems with your service, or to create and
inform you of products and services that better meet your needs. This
means that Jenica Media Services may use your individually identifiable
information to market new services to you that we think will be of
interest to you, but we will not disclose your individually
identifiable information to third parties who want to market products
to you.
Customer Choice
A customer may choose not
to receive direct marketing communications from Jenica Media Services in
connection with Jenica Media Services online services. Upon such choice,
Jenica Media Services (a) will not contact that customer directly with
marketing messages about Jenica Media Services online services, and (b)
will not use individually identifiable information obtained from that
customer's registration for use of an online service to contact that
customer with marketing messages about any Jenica Media Services products
or services. A customer may choose not to receive such messages by
e-mail, by mail or by telephone.
For information and instructions about how to make this choice click here.
Individually
identifiable information that a visitor volunteers at one of the Jenica Media Services Web sites to order Jenica Media Services services other than
online services will be protected just as if the information had been
provided under more traditional ways of ordering that service.
Collection of usage data
Jenica Media Services servers automatically gather information about which sites
customers visit on the Internet and which pages are visited within a
Jenica Media Services Web site. The company does not use that information
except in the aggregate.
Security
Jenica Media Services
has implemented technology and security features and strict policy
guidelines to safeguard the privacy of your individually identifiable
information from unauthorized access or improper use, and we will
continue to enhance our security procedures as new technology becomes
available.
E-mail Contents
The company will not
read or disclose to third parties private e-mail communications that
are transmitted using Jenica Media Services services except as required to
operate the service or as otherwise authorized by law.
Improper Conduct
Jenica Media Services may use individually identifiable information to
investigate and help prevent potentially unlawful activity or activity
that threatens the network or otherwise violates the customer agreement
for that service.
Account Information
Jenica Media Services honors requests from customers for account information,
such as name, address, or billing information, and will correct any
such information that is inaccurate. Customers may verify that
appropriate corrections have been made.
Customer Concerns
If you are a consumer with concerns about the Jenica Media Services online privacy policy or its implementation, you may contact us by email customerservice@jenica.com or call 1-888-642-6877.
Changes in Practices
Jenica Media Services will keep this policy current and will inform you of any
changes that we make by posting such information on our online policies
pages and/or by emailing those changes to your address of record.
Additional Privacy Protections for Children Using the Internet
Jenica Media Services joins the industry in recognizing that children, including
young teens, may not be in a position to make informed choices about
personal information requested online.
Accordingly, Jenica Media Services does not target children or teenagers (younger than 18) for
collection of information online. Jenica Media Services does not solicit
or collect individually identifiable information targeted at children
and teenagers under 18 and does not allow anyone else to do so on a
Jenica Media Services Web site. In addition, the editorial content of
Jenica Media Services Web sites designed for children will not knowingly
promote or link to any third-party Web site that collects individually
identifiable information unless that site publishes an easily
accessible privacy policy.
In addition, on all of its online
services and Jenica Media Services Web sites, Jenica Media Services will
encourage children to seek the consent of their parents before
providing any information about themselves or their households to
anyone on the Internet.
Finally, Jenica Media Services encourages
parents to take an active role to protect the privacy and security of
their children and to prevent the inappropriate use of information
about their children. Jenica Media Services supports the development of
technologies that help parents control the collection and use of
personal information from children who use online services in their
households.