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Important Changes To Your Web Site Underway

Important changes to your website underway.  Do to changes at our data center all of our servers are moving to a new platform. The benefits included increased performance and reliability. We are expecting that the move will be transparent however there is always the possibility for issues to arise.

Here is what to expect: Most customers using our Freedom web empowerment platform have already been moved to new servers and upgraded. The public face of your website should look the same but you may have noticed that your back-end has a new look and ease of use. Your Email is still hosted on the old platform and you will be advised when it is moved. Non Freedom users will be migrated shortly.

For some websites changes to your email client login and passwords may be required. While we had hoped that migration of email accounts would be completely transparent, difference in the technologies will not allow for fully automatic migration. As a result it will be necessary for users to change their email client configuration and update their passwords. When your website is migrated you will receive new passwords and instructions.

Customers who have registered their domains through us will have no further action to take. However if you have registered your domain name through another registrar, GoDaddy or Network Solutions for example, you will need to update your name server delegation. Customers who fall into that category will receive additional instructions.


Private comment posted on February 2, 2017 at 6:58:14 am

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